![]() “Google My Business gives us the opportunity to promote our products and services more prominently on Google Maps and Google Search.Account icon An icon in the shape of a person's head and shoulders. Full use of local posts to keep customers informed about current COVID 19 situation.Increased organic ranking and much better visibility on Google through well maintained and up-to-date Google Business Profile entries.Location Insights and Value dashboard - Visibility and interaction data that shows the value of Lufthansa Group listings.Reputation Management to be taken over by customer support in the future.Optimized user experience resulted in positive user feedback.Guaranteed brand experience (Logo, photos, correct general information.).Clean appearance, no duplicates and no spam listings on Google Maps.All relevant locations under control of Lufthansa Group.It makes it possible to understand the impact and value of the services that g-Xperts provides. The Location Value and Insights Dashboard shows the effects of rich and accurate data. With g-Xperts full service this additional support was always guaranteed. New features and data fields like “Temporarily closed” were added by Google and fast reaction and action was needed. This service made it possible to offer the best services with highest accuracy, highest reliability and largest coverage.ĭuring the challenging COVID 19 times regular updates on location information were needed in a high frequency. The connection of centralized location information with our services ensures that rich and correct data is available to all users at all times.īusiness Location Services is the Google Cloud based end-to-end location management software and service by g-Xperts, utilizing Google Maps for correcting, updating, managing and maintaining Google Business Profile listings of companies with a high number of locations. For clients it is enough to manage their location data within their own database and g-Xperts takes care of everything else. G-Xperts extracts existing data from Lufthansa Group and connect directly with Google Business Profile. This is achieved by a combination of technology and personal full service provided by our locations experts. With g-Xperts Business Location Services we guarantee best in class user experience. – Mario Pfeiffer, Search Engine Marketing Expert – SWISS & Lufthansa Group Especially during the Corona crisis, we were able to react quickly to changing circumstances and provide our clients with the most up-to-date data.” “g-Xperts has helped us to acquire and successfully manage 62 Google My Business locations worldwide. Backlinks from GBP to LHG portals aren’t setup.The feature “Post on GBP” isn’t actively used.Lounges don’t show up to date opening hours.Many GBP locations don’t show brand compliant images.Especially during the Corona crisis updates had to be adapted in real time. As the customer expect correct and up to date information on all channels for the LHG it was a matter of concern to ensure this also for the Google Business Profile (GBP) and Google Maps entries. ![]() The hub airports in particular offer several customer touch points such as check-in, ticket office or lounges for first, business and senators. In the 2019 summer flight timetable, the route network comprised 273 destinations in 86 countries, served via the international hubs in Frankfurt, Munich, Zurich and Vienna. The Network Airlines segment comprises Lufthansa German Airlines, SWISS, Austrian Airlines and Brussels Airlines. All segments occupy a leading position in their respective markets. The latter also include Lufthansa AirPlus, Lufthansa Aviation Training and the IT companies. Aviation Services comprises the segments Logistics, MRO, Catering and Additional Businesses and Group Functions. The Lufthansa Group is composed of the segments Network Airlines, Eurowings and Aviation Services. With 135,353 employees, the Lufthansa Group generated revenue of EUR 36,424 billion in the financial year 2019. The Lufthansa Group is an aviation group with operations worldwide.
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